Standard Terms & Conditions and General Trading Information :
1. These Terms and Conditions apply to all orders and supplant all others. Receipt of acknowledgement of order by you constitutes your acceptance that our conditions are the only conditions that apply to the contract although any purported terms put forward by you.
PRODUCT TERMS :
We reserve the right to alter any details of products without notice and while every effort is made to describe goods accurately in the advertisement, no warranty is given of accuracy and no responsibility will be accepted for error or miscription and any resulting loss.
QUOTATIONS AND CONTRACTS :
Orders are accepted subject to our right to adjust prices quoted to take account of any changes in the law or Government regulations requiring us to increase prices by way of direct taxation. The prices are based on today’s current costs of production and in the event of any increase in wages or costs of materials.
QUANTITY VARIATION :
We shall be estimated to have fulfilled our contract by delivery of a quantity within 7% plus or minus of the quantity of printed goods ordered.
ARTWORK AND PRINTING :
1 All artwork is printed using CMYK unless otherwise requested by the customer. Such a request will incur an additional fee.
2 All design charges must be paid upfront.
3 Once your design project is initiated and any preliminary artwork has been created by Printingo, all retainer payments made by you become non-refundable.
4 Once you have placed your order, you have 1 hour to make changes to the artwork you have supplied, after this time you will become liable to charges if you need to amend or supply new artwork.
PROOF TERMS :
1 If we have not been given printing approval after 14 days a 5% charge of the total value of the original order will be made plus Rs.500 administration fee.
2 Please note that the colour of the printed item will be affected by the type of material chosen for the artwork to be printed on, as well as any applied Lamination or Varnish.
3 Please read thoroughly as all proofs, once passed, are deemed correct and ready to go to print, and the responsibility passes to the customer.
You will need to view all PDF proofs at 100% to see the exact size of your product when printed. We will not be held responsible for any mistakes, viewing, spelling, punctuation, contact details or layout.
4 Proofs are NOT supplied as standard. Proofs must be requested by the person ordering at the time of ordering in writing; verbal confirmation will not be accepted.
COMPLAINTS:
Complaints must be made within 48hours of receiving your goods. Any complaints made after this time period are void of any right to refund or reprint.
